Deferred subscriber removal for failed payments
Each month, around 50,000 subscriptions are canceled due to insufficient funds on the subscriber’s card.
To reduce this number, we introduced a deferred removal system: within seven days after a failed payment attempt, the service continues trying to charge the subscriber (previously, attempts were made only within one day).
Subscribers whose payments still do not go through are automatically removed from the channel only after the seven-day period ends.
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