# Preliminary Shipping Cost Calculation

To make it easier to sell physical products with Tribute, we have added a preliminary shipping cost calculation feature in the bot.

### How it works:

#### Before the order:

1. Go to Physical products – Delivery Settings.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FXfnQZJfjh08yFjJ3m4XJ%2Feng_wiki_1%D1%854.png?alt=media&#x26;token=4ba9c45a-fc48-4b6b-981d-6617aa5c1706" alt="" width="375"><figcaption></figcaption></figure>

2. Add the shipping address.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FXOPW4LBY1RPYMwUW67W9%2Feng_wiki_2%D1%854.png?alt=media&#x26;token=dc735558-dc06-44c9-a89e-14a30d04dde9" alt="" width="375"><figcaption></figcaption></figure>

3. Select the shipping countries.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FYZ6Z4VgeVsEcWR9KLYbE%2Feng_wiki_3%D1%854.png?alt=media&#x26;token=7eaa9838-8db2-4601-822e-cb1dc019bf15" alt="" width="375"><figcaption></figcaption></figure>

4. Activate shipping cost calculation.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FkLPIVUQr3ajnjMXriWzt%2Feng_wiki_4%D1%854.png?alt=media&#x26;token=22267f37-2d18-4a68-9d3c-fcb7d38131b6" alt="" width="375"><figcaption></figcaption></figure>

5. **Connect an available shipping service.** Currently, only one is available, but more will be added soon!

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FUUzupcXjjVvfXLPb3tM6%2Feng_wiki_5%D1%854.png?alt=media&#x26;token=61bb6637-a7c3-4367-928e-a752516b1ee6" alt="" width="375"><figcaption></figcaption></figure>

6. **Specify the product parameters:** Fill in the information about the weight and dimensions of each product.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FpX6ysFXzkcmSbKFyPAhU%2Feng_wiki_6%D1%854.png?alt=media&#x26;token=cfe45a57-d702-4a75-aa1c-62c32484d804" alt="" width="375"><figcaption></figcaption></figure>

#### During the order:

7. **Collect customer data:** Have the customer enter the delivery address and choose the method of receiving the product (courier or pickup point).

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FVWEbsTR4am2R5DO9ddOf%2Feng_wiki_7%D1%854.png?alt=media&#x26;token=30d7ce5c-e7b2-4b84-af7c-296476348bf8" alt="" width="375"><figcaption></figcaption></figure>

8. **Calculate the cost:** Calculate the total cost (product + shipping) and add it to the customer's invoice.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FHUHwzZFClw0CxWOpNlbg%2Feng_wiki_8%D1%854.png?alt=media&#x26;token=7a7b51b6-ce68-44ef-a3b5-a348314846d6" alt="" width="375"><figcaption></figcaption></figure>

9. **Process the payment:** After the customer pays for the order, receive a notification about the order.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FHNvJBNEPFoN3nxoZKjv8%2Feng_wiki_9%D1%854.png?alt=media&#x26;token=4d8ff928-3d14-48f3-9064-c61589a2e08e" alt="" width="375"><figcaption></figcaption></figure>

#### After the order:

10. **Organize product delivery:** Either call a courier yourself or go to the pickup point, providing the address given by the customer, and pay for the delivery.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FpkZU4ryNsociiPDl0Ywr%2Feng_wiki_10%D1%854.png?alt=media&#x26;token=d6654994-6f49-4411-abff-43222f0bd735" alt="" width="375"><figcaption></figcaption></figure>

10. **Receive payment:** After 30 days (considering the return policy), receive payment from us for the product and delivery.

<figure><img src="https://3788573142-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6EICcSNhn5UwhQp1lbwx%2Fuploads%2FfQvj85zwyARb5lVNLUQE%2Feng_wiki_11%D1%854.png?alt=media&#x26;token=725b6b4a-75b7-4eb5-b126-633f384ce8d7" alt="" width="375"><figcaption></figcaption></figure>

**Commission:** We take a commission from the total amount (product + shipping). A special offer is currently available: we are offering a reduced commission on physical products (5% instead of 10%) for 6 months for any sale made till the end of January.