# Preliminary Shipping Cost Calculation

To make it easier to sell physical products with Tribute, we have added a preliminary shipping cost calculation feature in the bot.

### How it works:

#### Before the order:

1. Go to Physical products – Delivery Settings.

<figure><img src="/files/jPJum1H3HHO95N3Q2jFP" alt="" width="375"><figcaption></figcaption></figure>

2. Add the shipping address.

<figure><img src="/files/ZzI7f5IRaf1gh53ttOJz" alt="" width="375"><figcaption></figcaption></figure>

3. Select the shipping countries.

<figure><img src="/files/hJR18NXjSi2oFnFXtRBP" alt="" width="375"><figcaption></figcaption></figure>

4. Activate shipping cost calculation.

<figure><img src="/files/sHCg5jjUIk5Jy9bmZgAi" alt="" width="375"><figcaption></figcaption></figure>

5. **Connect an available shipping service.** Currently, only one is available, but more will be added soon!

<figure><img src="/files/z2SGju7CJf7MlzYG5IoZ" alt="" width="375"><figcaption></figcaption></figure>

6. **Specify the product parameters:** Fill in the information about the weight and dimensions of each product.

<figure><img src="/files/FVPdAyVirFv4dNTIB1AB" alt="" width="375"><figcaption></figcaption></figure>

#### During the order:

7. **Collect customer data:** Have the customer enter the delivery address and choose the method of receiving the product (courier or pickup point).

<figure><img src="/files/N6DGL1EUbb5A2qaaxu6O" alt="" width="375"><figcaption></figcaption></figure>

8. **Calculate the cost:** Calculate the total cost (product + shipping) and add it to the customer's invoice.

<figure><img src="/files/ppZjAF2WJ3zOpFv230wZ" alt="" width="375"><figcaption></figcaption></figure>

9. **Process the payment:** After the customer pays for the order, receive a notification about the order.

<figure><img src="/files/OsMfsuYVs9xHfTeHwoOu" alt="" width="375"><figcaption></figcaption></figure>

#### After the order:

10. **Organize product delivery:** Either call a courier yourself or go to the pickup point, providing the address given by the customer, and pay for the delivery.

<figure><img src="/files/tNQu56EdMUlAbv1LzRtU" alt="" width="375"><figcaption></figcaption></figure>

10. **Receive payment:** After 30 days (considering the return policy), receive payment from us for the product and delivery.

<figure><img src="/files/ccynxDCqQwxINOapC4Mz" alt="" width="375"><figcaption></figcaption></figure>

**Commission:** We take a commission from the total amount (product + shipping). A special offer is currently available: we are offering a reduced commission on physical products (5% instead of 10%) for 6 months for any sale made till the end of January.


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